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Anna S. Mattila

ResearcherPublications, citations & collaboration network

Anna S. Mattila is a researcher indexed in PICO Portal from OpenAlex & ORCID.

How many works does Anna S. Mattila have?

PICO Portalindexed works

Anna S. Mattila has 420 works in the PICO Portal index. The count is the OpenAlex total, not the number of papers listed on this page.

How many citations does Anna S. Mattila have?

PICO Portalcitation count

Anna S. Mattila has 25,870 citations in the OpenAlex counts PICO Portal stores.

What is the h-index of Anna S. Mattila?

PICO Portalh-index

Anna S. Mattila has an h-index of 85 in OpenAlex.

What is the i10-index of Anna S. Mattila?

PICO Portali10-index

Anna S. Mattila has an i10-index of 299 in OpenAlex.

What is the ORCID of Anna S. Mattila?

PICO Portalorcid

The ORCID for Anna S. Mattila is on the source record.

What is the OpenAlex record for Anna S. Mattila?

PICO Portalopenalex

The OpenAlex for Anna S. Mattila is on the source record.

What are the most-cited papers on Anna S. Mattila?

PICO Portalmost cited works
Congruency of scent and music as a driver of in-store evaluations and behavior
Anna S. Mattila, Jochen Wirtz
Journal of Retailing. 20011,130 Citations
Consumer responses to compensation, speed of recovery and apology after a service failure
Jochen Wirtz, Anna S. Mattila
International Journal of Service Industry Management. 2004720 Citations
How Effective Are Loyalty Reward Programs in Driving Share of Wallet?
Jochen Wirtz, Anna S. Mattila, May O. Lwin
Journal of Service Research. 2007199 Citations

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