# Revisiting customers' perception of service quality in fast food restaurants

**Type:** Papers  
**Canonical URL:** https://picoportal.org/library/papers/revisiting-customers-perception-of-service-quality-in-fast-food-restaurants/

## Facts

| Field | Value |
| --- | --- |
| Author Names | Aidin Namin |
| Citations | 266 |
| DOI | 10.1016/j.jretconser.2016.09.008 |
| Fields | Business, Management and Accounting |
| Open Access | false |
| OA Status | closed |
| OpenAlex ID | https://openalex.org/W2528285696 |
| Type | article |
| Year | 2016 |

## Paper authors

- [Aidin Namin](https://picoportal.org/library/researchers/aidin-namin/)

## Paper journal

- [Journal of Retailing and Consumer Services](https://picoportal.org/library/journals/journal-of-retailing-and-consumer-services/)

## Paper primary topic

- [Customer Service Quality and Loyalty](https://picoportal.org/library/topics/customer-service-quality-and-loyalty/)

## Paper topics

- [Customer Service Quality and Loyalty](https://picoportal.org/library/topics/customer-service-quality-and-loyalty/)
- [Consumer Retail Behavior Studies](https://picoportal.org/library/topics/consumer-retail-behavior-studies/)
- [Wine Industry and Tourism](https://picoportal.org/library/topics/wine-industry-and-tourism-2/)

---
Source: PICO Portal — public research metadata, principally OpenAlex. See https://picoportal.org/library/sources/ for provenance and https://picoportal.org/library/methodology/ for what these figures mean.